Team Manager

Job summary/purpose You are a passionate Brand Ambassador and a business leader/partner, who conveys the Brand philosophy and values to the Store team and to the final Client. You hold yourself accountable for achieving a successful Department performance, supporting and implementing all activities to achieve the targets. You guarantee excellence in Client experience, by being present on the sales floor and leading by example to placing the Client above all. You are a motivating and inspiring manager, you coach and work closely with your team to achieve their sales target, maximizing all the commercial opportunities Job Summary/Purpose: The Team Manager is responsible for contributing to the overall success of the store by managing the performance and development of their team of Client Advisors and consistently driving retail excellence in-store. Key responsibilities include leading, coaching, and training their team, while proactively supporting them in achieving sales, KPI, and clienteling goals—all while ensuring an exceptional client experience. The Team Manager is also assigned a product category of expertise and is responsible for driving its performance across the entire store. Duties and Responsibilities: Team Management & Performance: Responsibilities Leading the Business Drive your Department Team to exceed Financial targets and maximize sales performances and contribution to support the success of the entire store Support the Store Manager to develop and implement business plans, through the analysis of the department’s performances and proposal of relevant actiıon plans Drive the Department team to exceed their KPI targets Foster cross selling and up selling among product categories Be present on the sales floor, ensuring highest standard of approach and service to Clients. Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives Foster the E commerce channel development through a timely response to orders received, always delivering a high standard of service Be constantly up-to-date on market trends (especially in relation to  your department) and share ınsıghts wıth relevant functıons Ensure display attracts Clients and maximizes sales, in accordance with Company guidelines Client development Place the Client above all, leading by example to create a welcoming environment and ensure the Team strives to meet their every need and request Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences Guarantee an excellent Client satisfaction and the highest level of Client service through the execution of the “Brand Selling Ceremony” Proactively identify opportunities to gain new Clients in order to grow department sales Strengthen Client loyalty…