Technical Account Program Manager - Public Sector

Job Title: Technical Account Manager & Program Manager - Public Sector Location: Washington DC area. USA Reports To: VP of Customer Success About Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs. Your next opportunity starts here! More on Cyware: ( www.cyware.com ) Built and designed by SecOps practitioners and cybersecurity leaders, Cyware offers multiple technologies within its Cyber Fusion platform, including advanced threat intelligence solutions (TIP) for large and small security teams, vendor-agnostic security automation (SOAR), and purpose-built security case management. As a result, organizations can increase speed and accuracy while reducing costs and analyst burnout. Cyware's Virtual Cyber Fusion solutions make secure collaboration, information sharing, and enhanced threat visibility a reality for enterprises, sharing communities (ISAC/ISAO), MSSPs, and government agencies of all sizes and needs. Why We Are Hiring Cyware is hiring a customer-facing Technical Account Program Manager (TAM) to own the post-sale success of our federal, state, and local government customers. This role blends technical account management with structured program delivery ensuring public sector agencies successfully deploy, adopt, and expand their use of Cyware's platform . The ideal candidate is a recognized operator in the public sector cybersecurity ecosystem, someone who already speaks the language of agency missions, understands how work actually gets delivered through systems integrators, and can lead confidently across both customer and partner tables. What You Will Do Serve as the primary technical point of contact for a portfolio of public sector customers, from customer onboarding through renewal and full lifecycle management Own program-level delivery: implementation timelines, milestones, risk tracking, compliance, and stakeholder reporting across multi-phase government deployments Act as the connective tissue between Cyware, the customer agency, and the delivering SI/reseller, ensuring all three are aligned on scope, schedule, and success criteria Build and maintain trusted working relationships with major public sector SIs and primes and their delivery teams, functioning as Cyware's technical anchor on joint engagements Coordinate cross-functionally with Solution Architecture, Product, and Support to resolve technical issues and drive feature adoption Manage relationships with agency technical leads, contracting officers, COTRs/CORs, and program…