Technical Advanced Technology Solutions Manager, Canada

Job Description: Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow solutions, and business system, ESAB Business Excellence, enables our purpose of Shaping the World We Imagine™. We are looking to hire a Technical Application Engineer, Robotics to support our ESAB Canada Region. The Technical Advanced Technology Solutions Manager, Canada is responsible for leading the successful deployment, application, service, and support of the ATS portfolio across Canada. This role serves as the primary technical interface between customers, channel partners, integrators, and internal teams, ensuring customers achieve maximum value from their ATS portfolio investments. The position combines technical leadership, customer engagement, application engineering, aftermarket support, and service coordination to drive customer success throughout the entire solution lifecycle. Key industries include agricultural equipment, construction equipment, automotive, metal fabrication, heavy manufacturing and cladding. The Advanced Technical Solutions Manager works closely with major end users, partners, and internal stakeholders to develop application strategies, manage technical projects, resolve complex operational challenges, and identify opportunities for system optimization, upgrades, and continuous improvement. The Technical ATS Canada reports to the Commercial ATS Canada. Primary Responsibilities Technical Applications & Solution Development Lead the technical assessment, application development, and implementation of robotic and digital manufacturing solutions throughout Canada. Develop and validate application concepts that address customer production, quality, safety, and operational requirements. Support customer evaluations, proof-of-concept activities, feasibility studies, and technical demonstrations. Provide expertise on the full ATS technologies. Collaborate with commercial, engineering, product management, and regional teams to deliver optimized customer solutions. Identify opportunities for process improvements, retrofit solutions, and technology adoption. Service & Customer Support Leadership Act as the primary escalation point for technical service and support issues across Mexico. Coordinate troubleshooting activities and corrective actions with service teams, integrators, and customers. Drive resolution of complex technical issues while minimizing customer downtime. Monitor service performance, customer satisfaction, and support metrics to ensure high-quality service delivery. Develop and execute customer support plans for strategic accounts and key installations. Promote preventative maintenance, lifecycle management, software updates, and aftermarket support programs. Customer Relationship Management Build and maintain strong relationships with customers, integrators,…