Technical Customer Support Consultant, Novapoint and/or Quadri

Transform Civil Engineering Workflows as a Technical Customer Support Consultant! Are you ready to be at the heart of the digital transformation in civil engineering?  In this role, you will help customers master cutting-edge civil design tools, solve complex technical challenges, and directly influence how sustainable infrastructure is built across the region. If you enjoy digging deep into software, solving real-world technical problems, and empowering others to succeed, this is the perfect opportunity to grow your career within a collaborative global team. Attitude matters most! Even if you don't meet every single requirement, we warmly invite you to apply if you are driven and excited about this opportunity. What Makes This Role Great:  You will play a pivotal role in accelerating the digital evolution of the civil design industry by empowering engineers to maximize the value of industry-leading software like Novapoint and Quadri. You will gain exposure to complex infrastructure projects, collaborate with a supportive local and global team, and continuously develop your technical expertise in a flexible environment that values your personal and professional growth. Key Exciting Responsibilities: Serve as a trusted technical advisor, providing expert support to civil engineering customers via phone, email, and remote access. Partner directly with customers to analyze, troubleshoot, and resolve intricate technical software challenges. Create engaging online resources, including FAQs, best-practice videos, and step-by-step technical guides. Conduct online and classroom training sessions to educate and upskill customers. Perform software testing to ensure high quality and seamless functionality for end users. Essential Skills & Experience: Educational background in Civil Engineering (BSc or MSc preferred) or equivalent hands-on industry experience. Hands-on experience working with Trimble civil software solutions, specifically Novapoint and/or Quadri. Practical experience with Road, Rail, or Water and Wastewater (W&S) infrastructure design. Excellent written and verbal communication skills in Norwegian language as well as good English language skills. A service-oriented mindset with a genuine passion for problem-solving and helping others succeed. Ability to learn quickly and adapt fast to emerging technologies and changing environments. Bonus Points For: Knowledge of Scandinavian design standards and workflows. Experience delivering software training or creating technical instructional content. Swedish language proficiency. Logistics:  Location: Sandvika, Norway  Travel Requirement: around 5% Why You'll Love Working With Us  At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact . We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves…