Technical - Engagement Lead

About Saras Analytics Saras Analytics is an AI and data analytics firm built for ecommerce and omnichannel brands. We help fast-growing SMBs and mid-market brands turn disconnected, messy data into decisions — covering ingestion, transformation, and consumption, backed by our own products (Daton and IQ) as the data infrastructure underneath every engagement. Our consulting team is built around forward deployed analysts, data scientists, and subject matter experts who sit close to the client and turn data into strategic guidance CXOs act on. Why Now Saras is profitable and bootstrapped. We run flat: talent and good ideas move fast here regardless of tenure or title. Right now we're scaling our product implementations quickly — more clients, more concurrent engagements, more moving pieces, in a short span of time. A Technical Project Manager joining at this stage is running live delivery inside that scale-up directly, not managing a fixed, fully mature process. The Role You'll own a portfolio of existing client accounts, reporting to a Sr Account Manager. Your job is to run each engagement — requirements gathered, scope signed off, work delivered, the client's team trained and using it — landing on the committed date and at the quality bar the client expects, every time, while stewarding your accounts' ongoing migrations. You coordinate the analysts and a cross-functional team on each engagement without reporting lines, and escalate deviations directly to leadership, early. This role is a designed transition: within two quarters you move into an FDE or AM seat — the landing is decided with the leadership team based on where you've demonstrated the most strength. The move is part of the role's design, not a contingency. The Bar Client satisfaction is the top priority for this role, achieved through delivery excellence — project management and technical quality. Every engagement lands on time and at the quality bar clients expect, the client genuinely well taken care of throughout, and the work actually put to use — and the measure is whether the client ends the engagement a promoter: someone who'd recommend Saras unprompted. What You'll Own Land every engagement on time and at the quality bar clients expect. No quietly cutting corners to hit a deadline. Run the full cycle — requirements to sign-off and adoption. Gather business requirements, get explicit sign-off on scope and success criteria, deliver the work, train the client's team to actually use it, and confirm it's being used. Build a delivery sprint plan that leaves no room for ambiguity. Every cross-functional team member knows exactly what success looks like for their task — ownership, success criteria, and dates that mean something. Keep the client genuinely well taken care of. Clear communication, no surprises, and the hard conversations handled directly and calmly when something's off track. Coordinate the analysts and cross-functional partners on each engagement — without…