Technical Product Manager, Payments & Platform

Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity. We connect thousands of restaurants with millions of high-intent diners through demand-driven pricing and rewards, helping restaurants fill empty tables, reach new guests, increase visit frequency, and drive profitable incremental revenue. Since launching, billions of dollars in restaurant spend have flowed through Seated, and hundreds of millions of dollars in rewards have been paid to Seated consumers. Today, Seated operates across 20+ U.S. markets and continues to expand nationally. Our core marketplace is thriving. Now, we’re focused on expanding the value Seated creates for restaurants and consumers and building the company’s next major growth engine. See it for yourself: seatedapp.io (restaurant side) · getseated.seatedapp.io (diner side) · Seated on iOS · Seated on Android Role Overview Seated is looking for a technically deep Product Manager to own product delivery across the systems that power our restaurant network, from merchant matching and card-linked transaction data through rewards, billing, and partner integrations. This role sits inside engineering and owns the path from business request to shipped feature. You'll translate requests from across the business into scoped work, decide what gets committed each cycle, and stay with each item until it is live and verified. You'll write the specs, pull your own data, and own the outcome rather than handing it off. Reporting to the Head of Engineering, you'll partner closely with Sales, Restaurant Success, Operations, Partnerships, Finance, and Leadership to align the roadmap against what the business actually needs. Responsibilities Own the product roadmap for Seated's payments and platform systems, balancing business commitments, revenue impact, and engineering capacity. Identify opportunities and scope the impact of issues through your own data analysis, not only through inbound requests. Translate requests from Sales, Restaurant Success, Operations, and Finance into scoped, prioritized product work. Write specifications and acceptance criteria that engineers can build from without further translation. Own specifications for payments and platform integrations across card networks, processors, and third-party vendors. Evaluate vendors and own the build-versus-buy recommendation. Own the monthly planning cycle, from stakeholder intake through sizing to a committed plan. Manage sprint execution, keep delivery status accurate, and hold the line on scope when priorities shift mid-cycle. Own acceptance testing and verify behavior in staging before release. Define success metrics and confirm that shipped features moved them. Communicate progress, trade-offs, and slippage to leadership on a regular cadence. Help build and scale the product management function over time. Requirements 3-5+ years of experience in product management on a technically deep product…