Technical Sales Representative

Classification: Salary Job Description: Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty?  At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We’ve been in business for over 65 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut’s top family-owned companies in 2017!   We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate.  We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons! Just some of our benefits: Medical Dental Vision 401k Tuition reimbursement 13 paid holidays in addition to paid vacation and sick time Flexible spending Life Insurance, AD&D and Supplemental Insurance POSITION SUMMARY The Technical Sales Representative role creates awareness, education and demand for LATICRETE products. The LATICRETE brand is driven on relationships, integrity, innovation, education, and a strong commitment to our customer base and the tile industry. This position drives sales through distribution outlets, contractors, architects/designers, end users and builders by establishing lasting partnerships. ESSENTIAL DUTIES AND RESPONSIBILITIES Additional duties and responsibilities may be assigned, as necessary. Customer Education (25%) Regularly work with distributors, contractors, GCs, architects, etc. to promote relationships and build trust. Conduct product knowledge training, including product usage demos (hands-on and PowerPoint). Review stocking profiles with distribution to maximize sales in local market. Conduct business overview meetings, presentations, distributor success plan meetings, potential MVP meetings, project tracking meetings and opportunity planning meetings. Help customers identify the best systems and products to meet their application needs. Perform job site visits to provide technical support such as product installation training, gather information for product questions or concerns and document all information in Salesforce. Actively participate in social media groups and communications as appropriate with customers. Work with customers to provide LATICRETE product and systems specifications to best fit the needs of the project. Territory Strategy (20%) Develop a thorough Territory Business Plan to maximize the opportunities and focus on…