Technical Service Engineer

Company: Mitsubishi Performance Polymers Division     Job Description: Technical Service Engineer Location: This is a Remote role based out of Commerce, MI. Candidate must be local to Michigan. Travel: Up to 50% across North America, including Mexico At Mitsubishi Chemical Group (MCG), we believe that science and innovation can improve lives and create a more sustainable world. As a global leader in advanced materials and polymer solutions, our technologies touch virtually every industry — from automotive to electronics, consumer goods to medical devices. The Technical Service Engineer (TSE) position provides key technical process support and bridges the gap between application development and product development functions as well as customer needs and commercial strategies for both our automotive and non-automotive businesses.  The TSE is responsible for supporting the growth and development of the MCG North American businesses by providing technical assistance and innovation to customers on part design, tooling, processing and troubleshooting resolution, and materials selection utilizing the various MCG product portfolio. Support covers a variety of processing types, including injection molding, blow molding, extrusion, and other related methods. What You’ll Do Provide technical guidance and troubleshooting support to automotive OEMs, Tier suppliers and other key non-automotive accounts supporting MCG product portfolio. Collaborate with customers to identify material requirements and recommend suitable polymer solutions. Assist in the design and validation of polymer applications for both automotive systems ( e.g., under-the-hood, interior, exterior, and electrical components) as well as consumer, BICE or medical applications. Support product trials, molding evaluations, secondary operations and performance testing. Analyze failure modes and propose corrective actions, design improvements or alternative materials. Work closely with R&D and manufacturing teams to tailor products for specific automotive requirements and support resin approval and specification activities as required. Develop and deliver technical presentations, literature, datasheets, and training materials. Maintain accurate records of customer interactions, process documentation, test results, and application notes. Partner with Sales, Marketing, and Product Management to align technical solutions with business goals. Provide support to ADE functions in regard to design reviews, part optimization, tool design, and mold flow analysis to ensure manufacturability and performance. Monitor industry trends and regulatory changes impacting automotive polymers. Champion safety standards and regulatory compliance, both internally and at customer sites. What You Bring Your background demonstrates both technical expertise and a passion for collaboration. You’re just as comfortable on the plant floor as you are in front of a customer, translating complex…