Technical Service Representative
Univar · Dublin, OH, US, 43016 · United States · On-site
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Technical Service Representative:
For a Technical Service Representative (TSR) at Univar Solutions, the primary purpose of the role is to provide technical expertise that supports sales growth, customer solutions, and product application support.
What You’ll Do:
Serve as a technical resource for Inside Sales and New Business Development teams.
Research and answer technical product questions from customers and sales representatives.
Recommend products, technical alternatives, and application solutions based on customer requirements.
Collaborate with Product Management, laboratory personnel, supplier technical teams, and sales associates to solve customer challenges.
Support customer projects involving formulation guidance, troubleshooting, product performance improvements, and product quality issues.
Document customer interactions and opportunities in Salesforce.
Maintain technical expertise through supplier and industry training.
What You’ll Need:
Bachelor's degree in Chemistry, Chemical Engineering, Biochemistry, or a related technical field.
Technical experience in chemicals, ingredients, formulations, or related industries.
Strong communication and problem-solving skills.
Experience with Microsoft Office and CRM platforms such as Salesforce.
Ability to build relationships with customers, suppliers, and internal stakeholders.
Where You’ll Work:
This is a hybrid-based role that will report out of our Dublin, OH or Phoenix, AZ office.
What You Can Expect:
Strong work/life flexibility
To be surrounded by an inclusive team who is collaborative and committed to the achievement of the company
To be rewarded for your contributions with a targeted annual company bonus and annual salary reviews
Competitive pay and benefits
Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!
We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing .
Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!
We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences,…