Technical Solution Analyst (TSA)

WHO WE ARE GridUnity is the industry leader in interconnection life cycle management, delivering cutting-edge software solutions that eliminate bottlenecks in the interconnection process and accelerate the transition to a more affordable, sustainable, and resilient energy future. Our Mission We unite all grid interconnection stakeholders on a single platform that converts centralized data into actionable intelligence and accelerates the transition to a reliable, sustainable, and cost-efficient electric grid. GridUnity is a trusted partner to leading utilities, grid operators, and policymakers. Our technology solutions tackle the interconnection queue backlog by significantly reducing processing times. Whether cutting transmission interconnection timelines from years to months or enabling distribution applications to be processed within a day, we help accelerate energy projects at every scale. Our Vision Energizing the planet with a faster, smarter, and more sustainable grid. WHAT YOU’LL DO As a Technical Solutions Analyst, you will work directly with utilities and energy innovators to modernize the grid. This customer-facing role connects business needs to the product roadmap and engineering delivery. You will lead discovery, design solutions, support integrations, and guide customers through implementation so they reach value quickly. This position will report to the VP, Customer Experience. PRIMARY RESPONSIBILITIES DISCOVERY & REQUIREMENTS - Understand each customer’s workflows, KPIs, and constraints. - Translate business needs into clear, testable requirements. - Distinguish between regulatory requirements, customer must-haves, and nice-to-haves. - Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations. VALUE TRANSLATION - Explain the value of solutions in terms of data quality, regulatory compliance, and operational efficiency. INTEGRATIONS & CONFIGURATION - Define how GridUnity and customer systems exchange data. - Map fields, identify transformations, and validate data. - Guide configuration of GridUnity products and ensure customer IT environments are ready. IMPLEMENTATION SUPPORT - Partner with Project Managers and the CX team to plan and run User Acceptance Testing. - Track issues, support defect triage, and manage readiness checklists. - Coordinate cutover activities with customers and internal teams. DOCUMENTATION - Work with BAs to document requirements and compare them to market best practices and product capabilities. - Create clear source-to-target data mappings, confirm data ownership and quality rules, and review historical data to reduce risk. - Identify future integration opportunities. COMMERCIAL SUPPORT - Contribute to Statements of Work and scoping workshops. - Act as the technical liaison during sales and early project phases. CUSTOMER ENABLEMENT - Support or deliver product…