Technical Specialist

We don’t just believe in better. We make it happen.     Better content. Better products. And better careers.      Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.     What you'll do:   Deliver Unified Endpoint Management services across Windows and mobile devices, configuring Microsoft Intune policies for security, compliance, device configuration and patch management, and creating accurate production device profiles and deployment policies.   Support CyberArk Privilege Management policies and build and maintain Privileged Access Workstation devices using Intune configuration profiles and policies.   Own assigned endpoint platform capabilities, keeping them secure, reliable, documented and aligned with operational requirements, while supporting upgrades, service improvements and operational change.   Manage incidents, service requests and project tasks, providing second- and third-line endpoint support and balancing operational support with engineering development work.   Develop and maintain PowerShell automation, reporting solutions and API integrations, and drive improvements in endpoint security, user experience and operational efficiency.   Support vulnerability management and security remediation programmes, maintain technical documentation and process workflows, independently deliver technical projects and service improvements, and provide out-of-hours support through the team on-call rota.   What you'll bring:   Experience supporting Unified Endpoint Management in a large-scale   windows   enterprise organisation, including Microsoft Intune, endpoint compliance, configuration profiles, device policies or patch management.   Experience with PowerShell scripting or APIs, or a clear willingness to develop these skills.   Strong troubleshooting, fault-finding and diagnostic skills.   Good written and verbal communication skills, with the ability to document changes, describe workflows and collaborate across teams.   Ability to independently deliver technical projects and service improvements while balancing operational support with engineering development activities.   A reliable, accurate and conscientious approach, a strong team focus, and an interest in security, compliance, automation and continuous improvement.   Team overview:   Our Global Enterprise IT team keeps Europe’s biggest entertainment brand running smoothly by providing the digital technologies, tools and systems our colleagues need to work productively and collaboratively, wherever they are. The team is built around five core capabilities: Enterprise Resource Planning platforms, workplace solutions, enablement and automation, value stream realisation and…