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Technical Support Advisor - Danish Speaker - Malaga

Cbtalents · Aalborg, Denmark · On-site

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Technical Support Advisor – Danish Speaker (Audiovisual Entertainment) Location: Malaga, Spain Work Model: On-site Start Date: ASAP About the Role Join an international technical support project within the audiovisual entertainment industry, supporting a leading global digital platform. In this role, you will assist Danish-speaking customers with technical issues related to consumer electronics and streaming devices, ensuring a smooth, efficient, and high-quality user experience. You will be part of a multicultural team in a fast-growing tech environment with strong focus on service excellence. Responsibilities Provide technical support via phone and email Troubleshoot complex technical issues in a customer-friendly manner Identify and analyze technical problems through active listening and clear questioning Deliver accurate and efficient solutions using internal tools and training resources Document all relevant customer interactions in the system Stay up to date with new technologies and product developments Requirements Danish: C1–C2 (fluent/native) English: B2 MS Office knowledge Service-oriented, analytical and communicative profile Willing to learn Nice to have: Previous experience in technical support Strong interest in technology Working Schedule Monday to Friday 09:00 – 18:00 Salary & Benefits Base salary: €21,428 gross/year Performance bonus: up to €1,800 gross/year Full-time permanent contract (39h/week) Full paid training Career development programs and internal growth opportunities Language and specialized training courses Modern office in Benalmádena Costa Relocation Package Relocation support included (details will be discussed during interview) About the Opportunity This is a great opportunity to develop your technical career within a global digital entertainment environment, with strong training, structured growth paths, and international exposure. Interested? If you are a Danish speaker with a technical mindset and enjoy helping customers solve complex issues, this is a great opportunity to build your career in Spain. Apply now and we will get in touch with you shortly