Technical Writer 2

Technical Writer 2 (100% Onsite) Location: Austin, TX Work Type: W2 (No Benefits) Onsite: 1100 W 49TH ST, Austin, Texas 78757 Job Description The Technical Writer will be responsible for: Developing and maintaining user and technical documentation and project process documentation for Application Teams. Understanding the users view of applications and/or technology and can put procedures in a logical sequence. Providing expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Drafting technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Additional job details and special considerations Performs highly advanced (senior-level) technical writing under the director of the Section Director. Coordinates the review, evaluation, composition, organization, and editing of technical documents, materials, and reports. Participates in business analysis, process planning, and agency policy and procedure development and implementation. Coordinates projects and teams' activities to achieve Section goals and objectives. Studies and analyzes operations and issues and prepares reports of findings and recommendations in the different points of service. Prepares and assists in the preparation of administrative reports, studies, and specialized technical projects. Provides consultative services and technical assistance to plan, implement, and monitor effective programs and services. Works with program staff in determining trends and resolving technical issues. Reviews and evaluates information on service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements. Develops procedures and workflows. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Attends work on a regular and predictable schedule and performs other duties as assigned. Job Duties: (30%) Conducts detailed studies and reviews, defines problems in areas such as administrative practices, workflow, and other business processes. Functions as a consultant to plan, implement and monitor effective business process improvement recommendations. (25%) Develops management/workflow reporting tools for program areas. Compile and analyze statistical information to assist management in making informed decisions. (20%) Assist with tracking the development and approval of business processes, systems, and reporting requirements. Coordinates with program and IT staff in discovery, development, and implementation of program systems. (20%) Develop workflow procedures and provide training, technical assistance, and information-sharing to program staff. (5%) Other duties as assigned: include but are not…