Technical Writer

Auto req ID: 54570  Title: Technical Writer  Job Function: Customer & Dealer Operations  Location: JUNEAU Workplace Category: Onsite  Company: Harley-Davidson Motor Company  Full or Part-Time: Full Time  Shift: SHIFT1  In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us? Harley-Davidson Motor Company, founded in a humble Milwaukee backyard shed in 1903, still calls the city home. Today, its Corporate Campus includes a 4.8-acre public park—a welcoming greenspace open to all. Join our team as a Technical Writer. Job Summary The Technical Writer for develops and publishes technical support information used by internal support employees, dealership technicians, and customers to use, maintain, and repair Harley-Davidson motorcycles and related products. Technical accuracy and on-time delivery of these materials is critical for customer and stakeholder satisfaction. Efficient and controlled execution within the department’s XML publishing environment is necessary for HDMC sustainability. Task assignments, project assignments, and deadlines are coordinated within the department, and between the department and other stakeholders. The job duties also involve working with Developmental Service Engineering to develop and validate technical content used to perform maintenance and repairs on vehicles. The Writer must compose clear and concise procedures that conform to internal style, terminology and translation standards, and coordinate the development of supporting figures/illustrations.  Procedures documenting service methods and diagnostics are developed in concert with Developmental Service Engineering.  Engineering CAD, bills of material, blueprints, and specifications sourced from company systems are primary inputs.  Technical illustrations are created from CAD virtual assemblies, and output as Adobe Illustrator SVG files.  Procedure content and illustrations are structured into documents in the Blaise XML publishing system.  Output files include Adobe Acrobat PDFs. Job Responsibilities Research product changes using various engineering information systems including change notices, bills of materials, CAD models and part/assembly drawings. Collaborate with Developmental Service Engineering to develop and validate technical content used to maintain and repair motorcycles. Support the collective timing goals for product launch activities. Ability to arbitrate stakeholder input as part of the review process to…