Technology Operations Lead - Operations Systems Support

Position Description The Operations Systems Support (OSS) team within ESB Networks' Distribution Markets and System Operations (DMSO) function are seeking to fill the role of Technology Operations Lead. The role of the OSS team is to support and maintain ESB Networks mission critical OT systems enable the monitoring, control, and management of Ireland's electricity distribution network. These include Supervisory Control and Data Acquisition (SCADA), Electricity Distribution Network Management System (NMS) and Geographic Information System (GIS). These systems support real-time network operations, outage management, fault response, service restoration, and data exchange across multiple business and operational platforms. This role provides a unique opportunity to lead technologies that form part of Ireland's critical national infrastructure. You will work at the forefront of Operational Technology, supporting the operation and transformation of the electricity network as ESB Networks delivers the systems required for increased renewable generation, network flexibility, electrification and the transition to a net-zero future. The successful candidate will have the opportunity to lead highly skilled technical team and contribute directly to the future operation of Ireland's energy system. The Technology Operations Lead is responsible for leading a multi-disciplinary team that supports and manages ESB Networks' critical OT platforms, including NMS, SCADA, and associated infrastructure. The role provides technical and operational leadership across applications, databases, integrations, backup and recovery, and platform services, ensuring these mission-critical systems remain available, resilient, and fit to support the safe and reliable operation of the electricity distribution network. The Technology Operations Lead drives operational excellence, continual service improvement, and technology modernisation across the OT estate. The role is accountable for delivering system enhancements, supporting strategic programmes, managing operational risk, and ensuring technology services evolve in line with business objectives. Success requires the ability to balance the stability and performance of existing platforms with the introduction of new capabilities, while building strong collaboration across IT, OT, vendors, and business stakeholders in a highly critical operational environment. Key Responsibilities Technical Leadership & Team Management Lead and manage a high-performing Technology Operations team supporting critical OT systems. Provide technical leadership, coaching, and mentorship to develop capability across established IT disciplines and emerging OT skillsets. Manage team performance, workload prioritisation, resource allocation, and service delivery outcomes. Promote a culture of accountability, continuous improvement, knowledge sharing, and operational excellence. OT Systems Support &…