TecsysIQ Data/AI Services Delivery Lead

Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them. About us Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling interesting challenges with continuous learning opportunities then Tecsys could be a good fit for you! We are looking for a Lead, TecsysIQ Data/AI Services Delivery to lead our Data Intelligence team and drive the growth of Tecsys IQ within Professional Services. This is a customer-facing leadership role responsible for overseeing and scaling our TecsysIQ services offering, driving AI and Data enablement initiatives as well as delivering BI services. You will work closely with customers, Sales, Product, and Professional Services teams to deliver high-quality outcomes and help customers maximize the value of their data. Responsibilities Lead the TecsysIQ AI/Data Delivery Team Lead, coach, and develop a team of AI/Data professionals delivering customer projects Own delivery quality, utilization, prioritization, and team performance Provide oversight on solution design, estimates, and project execution Establish delivery standards, templates, and best practices Manage bookings, revenue, and margin for the TecsysIQ AI/Data services team Grow the Tecsys IQ Offering Define and evolve the Tecsys IQ Data and AI services strategy. Work closely with customer to identify requirements, define and build solutions using TecsysIQ Data and AI capabilities, including agentic capabilities. Build implementation playbooks, processes, and governance standards Standardize delivery approaches to improve consistency and efficiency Measure and report on customer outcomes and delivery success Drive AI & Data Enablement Identify and implement AI opportunities across Professional Services Support the rollout of AI-powered tools and workflows Promote adoption through training, best practices, and change management Drive standardization and reusable assets across teams Partner with Customers & Internal Teams Participate in customer meetings, workshops, and site visits Support presales activities, including discovery, solution positioning, and estimates Collaborate with Sales, Product, Global Operations, and Product & Technology teams Provide regular updates on progress, risks, and outcomes Requirements Qualifications Experience leading customer-facing delivery teams in a Professional Services…