Temporary Competitive Service Representative

Requisition: 84381   PSEG Company: Public Service Electric & Gas Co.   Salary Range: $ 23.529 - $ 44.695   Work Location Category: Hybrid   We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever.  We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued. We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories: • Onsite: Employees work onsite daily. • Hybrid: A blend of remote and onsite work, with at least three onsite days per week required. As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team. PSEG is not offering visa sponsorship for this position. Union Local UWUA 601 Summary This is a Temporary position. This is a hybrid position that reqires in-office pressence.  Performs work in the Customer Inquiry Center and Accounting Center to the proper interviewing or handling of customers by telephone or online requests concerning all aspects of Competitive Services, Water Heater and Heating Ventilation and Air Conditioning (HVAC), WorryFree protection plans Appliance Parts Service Order (APSO), extended warranties, maintenance plans and other non regulated offerings. Also support lead generation, campaigns and sales as needed. Job Responsibilities Duties include such work as: Competitive Services Call Handling answering inbound calls related to competitive services (WorryFree, appliance replacement, Water Heater and Heating Ventilation and Air Conditioning (HVAC) installations, protection plans, extended warranties, appliance repairs). Provide product details, pricing, service options and support lead generation, campaigns and sales as needed. Explain program eligibility, promotions, and available incentives. Schedule estimates, assessments, and site visits. Accept requests for work required for the proper maintenance of service, appliances, meters, etc., and explain Company procedures…