Training Representative

Reporting to the Training Delivery Manager, the Screening Contractor Training Representatives (SCTRs) are full-time dedicated resources who support CATSA’s National Training & Certification Program and other responsibilities as determined by CATSA. SCTRs play a crucial role in conducting training activities and ensuring compliance with the established training standards and guidelines.  Key Responsibilities:  Training Delivery: Carry out training activities as outlined in the CATSA Training Responsibilities Overview. This includes delivering training sessions to Screening Officers, following the guidelines and materials provided by CATSA.  Compliance: Ensure adherence to the model parameters contained in the CATSA Training Programs Overview. Complete all required training and maintain Certification equivalency as specified by CATSA.  Documentation: Keep accurate records of training sessions, including attendance, evaluations, and any other required documentation.  Collaboration: Collaborate with CATSA and other relevant stakeholders to ensure training materials, processes, and procedures are up to date and aligned with the latest industry standards and regulations.  Professional Development: Stay updated with changes in policies, procedures, and technologies related to the screening process and security measures. Continuously enhance personal knowledge and skills through professional development opportunities.  Non-Screening Time Support: Perform any assigned roles and responsibilities as established under processes set out in One Hour Non-Screening Time for Screening Officers. This may include administrative tasks, quality assurance, or other duties as designated by the Screening Contractor.  Education  Candidates must have a high school diploma, GED, or equivalent certificate.   No post-secondary education is required for this position.   Knowledge, Skills, and Abilities  Previous experience in training delivery or instructional roles is preferred.  Strong knowledge of CATSA training programs, procedures, and guidelines.  Excellent communication and presentation skills.  Detail-oriented with strong organizational and record-keeping abilities.  Ability to work independently and as part of a team.  Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.  Demonstrated commitment to continuous learning and professional development.  Retaining and implementing knowledge of all applicable Standard Operating Procedures  Strong interpersonal and customer service skills.    Ability to communicate effectively during moments of high stress.   Works well in a team environment.   Ability to demonstrate a high level of professionalism, tact, and diplomacy  Strong integrity and ability to follow directives   Knowledge and or genuine interest in aviation security   Highly flexible and adaptable to support a 24/7 operation  Competencies   …