Training Specialist (Asia)

TASKS & RESPONSABILITIES Content creation & administration ▪In coordination with Product Managers and other SMEs design and create e-learning content for our Customer and A2MAC1 internal Academy using our internal authoring tools ▪Coordinate content contribution with product managers and other SMEs ▪Support the localization of our training programs by coordinating translations into identified Asian languages. ▪Align with the local Sales team (esp. Customer Success) to drive the harmonization of training material tailored for the Asian customers. ▪Implement structured learning paths in alignment with pre-defined training program strategy ▪Administrate our learning content inventory with regards to content completeness, content relevance and content consistency and make sure group catalogues stay up-to-date ▪Identify outdated training content and coordinate updating ▪Collect and synthesize training needs and requests from internal stakeholders regarding all training programs Academy administration & tool expertise ▪Administration of our Customer Enablement Academy and A2MAC1 Academy incl. user management and access rights as well as group configuration and layout ▪As a learning tool expert answer to learners support request regarding LMS usage ▪Collect and synthesize learner’s feedback on the performance of our internal and external training programs in alignment with Sales and other internal stakeholders ▪Transform learner feedback into actionable ideas to improve our training programs ▪Monitor learner engagement on our academies and trigger actions when needed Skills inventory & knowledge management ▪Contribute to the management of the A2MAC1 skill inventory e.g. by coordinating (annual) assessment updates or supporting the harmonization of skill sets. ▪Bridge identified key skills to develop with available training material or translate into learning needs to develop new content ▪Support knowledge management activities when required, e.g. by providing documentation or through stakeholder coordination KEY MEASURES & INDICATORS (main KPIs used in the role) 1.Completion of training content in line with content roadmap 2.Learners satisfaction with training delivery and content structure Requirements PROFILE REQUIRED Professional Background ▪Minimum master’s degree in a technical or scientific field or alternatively in Education, Social Sciences, Human Resources or similar ▪Experience in technical or software training ▪Experience working in an automotive environment is a plus ▪Experience in the use of a learning management software (specifically 360Learning) is a plus ▪Experience in e-learning authoring is a plus Skills & Abilities ▪Strong intercultural competences ▪Excellent interpersonal, communication skills ▪Capability to understand and structure technical content within an automotive environment is a must ▪Strong self-organization skills and autonomy in the execution of tasks…