Transformation Lead

Job Description This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen or valid Green Card Holder. This position is hybrid 3 days per week in the following office locations: Cincinnati, OH Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Transformation Lead to join our ever-evolving Technology Strategy and Transformation Office team and help shape the future of global commerce. What you’ll own Lead planning and execution of complex integration and separation programs across Technology to ensure successful delivery from Day 1 readiness through transition, stabilization, and steady-state operations. Develop and drive end-to-end integration and separation workplans, including Day 1 and 30/60/90 day execution, synergy realization, Transition Service Agreement (TSA) design, transition, and exit with clear scope, timelines, and accountabilities. Establish and lead program governance, including steering committees, RAID management, change control, executive decision forums, and cross-functional dependency management to ensure timely issue resolution and alignment. Oversee execution, coordinating cutovers, stabilization activities, and business readiness to maintain operational continuity, customer experience, and regulatory compliance. Direct TSA performance management, including service delivery monitoring, SLA adherence, issue remediation, billing coordination, accruals, invoicing, and financial true-ups in partnership with Finance and functional leaders. Drive value realization by building, tracking, and reporting business cases, synergies, TSA economics, KPIs, OKRs, and variance analyses, providing actionable insights to senior leadership. Identify and mitigate program risks.  Raise and resolve issues, working collaboratively across teams; act as an integrator across stakeholders, surfacing trade-offs and mitigation options. What you’ll bring Bachelor’s degree or Master’s Degree, plus 8-10+ years of relevant experience in Technology Transformation, Corporate Strategy, Management Consulting, Finance, PMO, M&A integration/divestitures, or a related cross-functional role. Experience in working cross functionally with internal and external vendors/partners  Knowledge of payments/fintech, technology-enabled services, or complex global operations is advantageous It’s a bonus if you have Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do. Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact. Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. I…