Transportation Driver Per Diem

Job Description: I. Position Summary The Transportation Driver plays a vital role in providing safe, reliable, and courteous transportation services to our community of older adults, which includes those in independent living, assisted living, and our healthcare center. The driver supports a robust, 7-day-a-week, 19-hour-a-day employee shuttle service, and provides on-demand transportation for local employees across our 160+ acre campus. Additionally, drivers transport residents to medical appointments, assist with field trips for assisted and independent living, facilitate transportation for memorial services, shopping, and other miscellaneous trips as requested. Key responsibilities include ensuring personal and passenger safety, strictly adhering to traffic laws both on and off campus, maintaining punctuality, and preparing vehicles in advance, particularly during extreme weather conditions. Drivers are expected to create positive and meaningful interactions with all passengers while maintaining a high standard of service that reflects the values of Hebrew SeniorLife. II. Core Competencies Always wear a seat belt while driving. Maintain a professional appearance at all times. Comply with all safety rules and regulations. Keep the NBOC transportation vehicle clean and tidy. Maintain a Class D license. Be familiar with the geography of Boston, Massachusetts. Obtain BLS, EMT, or First Responder certification within six months of hire; certifications provided in-house (recommended). III. Position Responsibilities Demonstrate hospitality and kindness; actively greet and assist passengers on and off the bus. Assist residents with mobility aids, such as wheelchairs and walkers, in boarding and exiting transportation vehicles. Follow written requisitions or verbal instructions to complete tasks. Prioritize work requests based on urgency. Follow standard safety regulations at all times. Ensure all passengers, including employees and private caregivers, are properly dropped off and screened at main entrances. Assist with other duties as assigned by the Transportation Coordinator or Security Administration. Report any unsafe or broken equipment immediately to the supervisor. Prioritize customer service to ensure residents and families receive high-quality care in a safe, compassionate environment. Maintain the confidentiality and security of all facility and patient-related information in accordance with HIPAA. Be available for emergency call-ins as required. Arrive 30 minutes before a scheduled trip to prepare the vehicle, especially in extreme weather conditions (e.g., snowstorms). Record starting and ending mileage and times on a daily sheet. Ensure all required vehicle inspections are performed annually. Cover all scheduled trips; if unable to do so, notify the Transportation Coordinator or Security Administration. Report any vehicle issues or needed repairs to Transportation Coordinator or Security…