UX Designer III – OHS TTA Hub

Apply Description Location: Remote Schedule: Full-Time; must be available during core hours of 10:00 a.m.–4:00 p.m. Eastern Citizenship: U.S. citizenship required Clearance: Must be able to obtain and maintain a Public Trust clearance and obtain a PIV card Travel: Occasional travel may be required Position Status: Contingent upon contract award Missing Link Security is seeking an experienced UX Designer III to support the Office of Head Start (OHS) Training and Technical Assistance Data Platform, known as the TTA Hub , in support of the U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF). The UX Designer III will research and design accessible TTA Hub experiences for Federal, regional, and contractor users while leading the content standards used across user guides, onboarding, and training materials. This role will own the end-to-end user experience process, from research and usability testing through interaction design, prototyping, and design handoff. This is a Key Personnel position and will be named in our proposal. Responsibilities Lead user research across Federal, regional, and contractor user groups. Develop interview plans and conduct user interviews and usability testing. Create user journeys, wireframes, prototypes, and other design artifacts to support product development. Lead design handoff and collaborate with engineering and product team members throughout implementation. Design accessible mobile and desktop workflows consistent with the U.S. Web Design System (USWDS) . Evaluate user experiences with assistive-technology users, as appropriate. Serve as the team's content strategist and writer , establishing consistent content patterns across the TTA Hub. Review and approve user guide, onboarding, and training language drafted by the Training Specialist. Maintain UX research artifacts and product and UX strategy records. Develop and maintain acceptance evidence for applicable sprints. Apply human-centered design, information architecture, interaction design, and accessible content-design practices throughout the product lifecycle. Requirements Seven (7) or more years of experience delivering end-to-end UX work for production services , with a portfolio demonstrating user research, interaction design, and successful product launches . Bachelor's degree in design, human-computer interaction, or a related field, or equivalent portfolio-backed experience. Demonstrated expertise in human-centered design . Experience with information architecture and interaction design. Strong user and usability research skills. Experience designing accessible digital content and user experiences. Visual design and prototyping experience. Experience translating user research and requirements into practical design solutions. Ability to develop clear, consistent user-facing content and content standards. U.S. citizenship required. Ability to obtain and maintain a…