UX Designer – Retail & Operational Systems

Job Title: UX Designer – Retail & Operational Systems Location: 100% Remote, Canada Experience: 4+ Years Employment Type: Full Time Rate: $60k CAD to $70k CAD Role Summary: NearSource is looking for a UX Designer to lead the design of intuitive, efficient, and highly usable in-store technology interfaces supporting frontline retail and financial operations. This role focuses on optimizing Team Member interactions with transactional systems used in fast-paced, compliance-driven store environments. The selected candidate will drive workflow efficiency, accuracy, and usability across critical retail and financial processes while balancing operational realities, regulatory requirements, and technical constraints. Key Responsibilities Observe in-store Team Member workflows to identify friction, workarounds, training gaps, and adoption barriers Lead UX design for high-frequency, compliance-driven retail and financial transactions Architect workflows for item intake, pricing, customer profiles, loyalty enrollment, inventory management, loan processing, payments, and fraud mitigation Design UI logic focused on data accuracy, keyboard-first and mobile navigation, validation, and error prevention Collaborate with product, engineering, operations, risk, compliance, and legal teams to align on business rules and disclosures Create wireframes, interactive prototypes, and annotated design specifications for transactional systems Deliver pixel-perfect, production-ready UI designs balancing usability and visual polish Validate designs through usability testing, workshops, and iterative reviews Identify opportunities to reduce keystrokes, shorten learning curves, streamline flows, and minimize operational errors Contribute to and evolve design systems with components optimized for operational workflows Apply AI-assisted design tools to accelerate prototyping and iteration while maintaining design quality Must-Have Skills 4+ years of UX/UI design experience focused on operational workflows, internal tools, or transaction processing systems Strong expertise in information architecture, form design, workflow optimization, and conditional logic Hands-on experience designing and maintaining design systems and component libraries Advanced visual design skills with attention to typography, color, spacing, and hierarchy Proven ability to translate regulatory and compliance requirements into clean, usable UI flows Proficiency with Figma , including Figma AI features and Figma Make Strong collaboration skills across engineering, product, operations, and compliance teams Clear communication of design rationale to technical teams and leadership Curiosity and adaptability toward emerging design technologies and AI-assisted workflows Bilingual proficiency in English and Spanish Nice-to-Have Skills Experience with item valuation, customer onboarding, identity verification, loyalty programs, or payment capture systems Background…