Vendor Project Manager

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE:   For Privacy Policy please review here Job Responsibilities: The Vendor Project Manager provides leadership to Welocalize employees (for example localization QA testers/reviewers) working onsite on client premises and remotely to ensure that projects are executed successfully and in a timely manner. The VPM serves as a liaison between Welocalize and the client to most effectively meet the client’s needs and goals. Work with the client and other project managers to coordinate testing efforts and schedule resources for projects in multiple labs/locations  Meet with the client to discuss and clarify briefs, policies and requests, deadlines, resource planning and allocation  Collaborate with project managers, testers and producers to keep testing schedules on track  Establish and maintain reliable internal tracking process to oversee attendance, schedules and performance as well as monitor the workload of testers/reviewers in different language groups  Receive new candidates from recruiters and make decisions to invite them for tryout or present them to the client  Guide tester/reviewer candidates through tryouts, serving as the primary contact and escort for testers while onsite at client facility  Manage onboarding procedures for new testers/reviewers  Provide technical and general linguistic training, coaching and guidance to address performance concerns and improve speed and quality of testers’/reviewers’ work  Compile and maintain training materials and operating guidelines  Respond to testers’/reviewers’ scheduling requests and other needs or issues  Gather information and feedback from testers/reviewers about performance, workload management, and any work-related issues  Actively seek feedback from the client about the team's performance; identifying challenges and inefficiencies in workflow and systems; and discussing areas of improvement  Work with the client company managers and producers to improve and streamline the localization/reviewing process, driving efficiency and effectiveness  Devise plans of action that engage multiple stakeholders to achieve desired results  Schedule team meetings as needed  Promote team-building activities during and after work hours  Report to Welocalize management about onsite activities, team performance, client feedback, requests and policy changes, short- and long-term planning  Report to Welocalize recruiters about immediate and anticipated language needs, upcoming projects, and the status of submitted candidates or testers/reviewers in training  Assist project managers and producers on various tasks  Ensure the…