Vice President-Operational Excellence
nab · Gurugram, India · Hybrid
Posted Oct 7, 2026
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Job Title:
Vice President-Operational Excellence Work Type:
Permanent Location:
Gurugram, India
It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.
Purpose
The Consultant II within Lean Process Engineering in Capability and Delivery, Operational Excellence work across a range of activities that bring Process Transformation, Enterprise Workflow and Intelligent Automation solutions to life for our customers.
Leveraging new ways of working, the Consultant II will apply lean thinking together with enterprise methodologies, tools and standards to lead the identification, scoping and delivery of optimised solutions that will maximise customer and business value.
The Consultant II will partner with a cross functional team as applicable to deliver operational excellence initiatives (e.g., process re-engineering, intelligent automation, workflow) to drive positive & sustainable business impact across the enterprise.
Usually working in a delivery squad, the Consultant II will be expected to lead and/or work closely with the squad members to ensure that the solutions are successfully delivered into the Business within agreed timeframes.
The Consultant II is also expected to support and coach other team members as required.
Essential capabilities
Sharp Stakeholder Management
Agile Approach & Delivery
Project Management
Comfortable Conducting and Facilitating Workshops
Strong Leadership Skills (e.g. Working in Ambiguous Situations)
Data driven (comfortable with analysing large and complex data sets)
Other capabilities
Excellence communication and interpersonal skills, both oral and written, including the ability to influence senior stakeholders.
Being an active listener
Comfortable working & collaborating in a team environment
Being curious
Being resilient and adaptable
Experience
Leading & Delivering Large Transformation Projects within Financial Services or similar industry
Strong demonstrated experience leading & delivering Business Improvement projects
Demonstrated experience leading squads/project teams
Agile Delivery Experience (preferred)
Qualification Requirements
Lean Six Sigma Black Belt
…