Virtual Safety Attendant - Virtual Nursing Program - PRN

This is an onsite position located in Richmond, VA. The Virtual Safety Attendant (VSA) provides continuous observation of assigned patients via virtual 1:1 safety observation under the direction of the Registered Nurse (RN) to include, but not limited to provide direct visual observation, prompt verbal re-direction, ongoing safety checks, environmental and care checks for comfort, recording of observations, and safety care provided. The VSA serves as a liaison between patient and nurse to observe, reports, escalates concerns to nurse on duty and summons the nurse on floor staff when patients require immediate assistance or the family requests assistance when necessary or in the event of a critical event. The VSA delivers virtual customer service and support to patient, family, and visitors, and when applicable direction on hospital resources. Essential Job Statements Under the Direction of a Registered Nurse (RN), the VSA utilizes virtual audio and visual observation equipment to observe an assigned patient group. Uses 2-way audio and video equipment, software, and unit support resources, to always maintain visual contact and promptly re-direct patients to maintain safety. Ability to monitor and prioritize a group of patients simultaneously, while remaining alert and focused while on duty. Ability to multiples tasks such as typing, using technical equipment, safety checks, and documentation simultaneously. Work tasks and behaviors comply with written clinical and administrative directives, policies, procedures, and VSA scope of practice. Identify, report, and escalate suspected patient safety concerns to nursing staff; collaborate with nursing staff to ensure a safe patient environment. Immediately summons the nursing staff if the patient requires assistance. Computer skills and an ability to learn and understand the general technical requirements for the telemedicine system. Ability to provide basic technical support and to triage more difficult problems to appropriate staff. Uses VIRTUAL SAFETY MONITORING (VSM) software, monitors, 2-way audio communications, and virtual webcams to virtually observe multiple patients at one time.   Under the Direction of a Registered Nurse (RN), the VSA supports the nursing plan of care for patient with the scope of practice for VSA within the virtual monitoring environment. Ability to distribute, position, troubleshoot, retrieve, and sanitize the Virtual Safety Monitoring (VSM) Guardian® device and collateral equipment as needed on site within the facility and/or assigned patient’s room. Using established written, oral and electronic communication systems, documents virtual support activities in accordance with VCUHS Hospital and Nursing policies, procedures and standards of care within specified time frames. Documents incidents and reports when a patient appears to pose a threat to themselves or others. Ability to observe, report, document patient behaviors and observations per procedure and…