Waiter
Princesscruises · New York, New York · United States · On-site
Sign up free: we match you to jobs like this, tailor your application and fill the form. 2 free applications every day.
Set a course for adventure with Princess Cruises!
As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.
Create a warm, welcoming, and elegant dining atmosphere by preparing table settings, maintaining service stations, and ensuring all areas are clean, organised, and guest‑ready in line with Princess standards.
Provide attentive table service throughout each meal period, taking accurate food and beverage orders, serving items in the correct sequence and timing, and ensuring all brand service steps are consistently followed.
Demonstrate strong knowledge of all menus, daily specials, wine lists, and beverage offerings, confidently making recommendations and upselling based on guest preferences and dietary requirements.
Use onboard tools and technology, including the POS system and MedallionClass applications, to manage orders, personalise service, and support a seamless guest experience.
Monitor guest satisfaction at every stage of the dining experience, promptly addressing concerns and resolving issues or escalating them to the Restaurant Manager or senior leaders when needed.
Observe and remember guest preferences, special occasions, and service expectations, proactively tailoring interactions to surprise and delight guests throughout their cruise.
Ensure tables are cleared, cleaned, and reset efficiently between courses and guest seatings, maintaining high standards of cleanliness, presentation, and hygiene at all times.
Promote wine, beverage packages, and Specialty Dining venues in a genuine and unobtrusive way, contributing to Food & Beverage revenue targets while enhancing the overall guest experience.
Collaborate closely with teammates across the restaurant and wider Food & Beverage team to support smooth operations during peak periods, special events, and promotional activities.
Follow all Environmental, Health, Safety, and Security (HESS) and public health guidelines, including sanitation and food safety procedures, to maintain a safe and compliant dining…