Warehouse Analyst Supervisor

At Pet Circle, we believe pets deserve the very best, and the people who love them deserve a better way to care for them. Since 2011, we've grown from that single idea into Australia's biggest online pet retailer, with around 700 Pet Circlers across Australia, New Zealand and the Philippines, reshaping how pet parents discover, choose and receive what their pets need. Pet care is a $15 billion industry in Australia, and as pet ownership continues to grow, so do the expectations of modern pet parents. They want expert advice, personalised experiences, convenience and reliability, all delivered seamlessly. That's where we come in. We're building the future of pet care through technology, innovation and a deep understanding of what pets and their people need. It's a big opportunity, and we're only just scratching the surface. The role You'll join Pet Circle's Fulfilment Centre Operations team as a Supply Chain Analyst, working across receiving, inventory, replenishment and dispatch rather than one single area of the warehouse. You'll build the reporting and analysis that helps leadership see what's really happening on the floor, and recommend the fixes. Based at our Eastern Creek Fulfilment Centre, working closely with operations, logistics, merchandising and finance. What you’ll be working on Supporting a safety-first culture across the Fulfilment Centre, with reporting that surfaces hazards and Chain of Responsibility (CoR) performance early Analysing receiving, stock movement, inventory and fulfilment data in Looker and Google BigQuery to identify bottlenecks across the Fulfilment Centre Building and maintaining operational dashboards and the recurring reporting pack covering receiving, put-away, replenishment, picking, packing and dispatch Maintaining and reconciling stock levels and inventory records in the WMS/ERP, investigating variances and correcting the cause at the source Verifying incoming deliveries against purchase orders, processing goods receipt, and liaising with suppliers and carriers on discrepancies, short shipments and damaged freight Monitoring KPIs such as turnaround times, accuracy, timeliness and volume against target, and reporting performance to leadership Planning receiving, storage and fulfilment capacity against forecast volumes so stock is available without excess holding Identifying and recommending efficiency improvements across the Fulfilment Centre, and supporting training of team members on systems and procedures Acting as a point of contact between operations, logistics, merchandising, finance and customer service What we're looking for Strong data analysis skills, with hands-on experience in Looker and Google BigQuery or equivalent BI and data warehouse tools. A degree in business and information systems highly desirable Experience working across ERP/WMS systems such as NetSuite, Manhattan WMS or similar Inventory control, reconciliation and stock accuracy…