Warehouse - Assistant Operations Manager

SUMMARY At Magnolia, the Operations Assistant Manager is responsible for achieving Warehouse goals through successful process management, staff development, cost effective decision making, and maintaining guest satisfaction. This position works from the Magnolia Warehouse in Waco, Texas. It reports to the Operations Manager and has supervisory responsibilities. ESS ENTIAL DUTIES AND RESPONSIBILITIES Meet Warehouse objectives by forecasting requirements, achieving KPIs for each work unit, and executing personal accountability at the lead and associate level Utilize all available technology to delegate associate tasks, track team performance metrics, and solve process problems Observe all processes, workstations, and work habits to ensure ultimate employee and work environment safety; advise management of safety hazards or threats as soon as possible* Provide day-to-day leadership, coaching, and development to direct reports* Communicate with internal and external stakeholders regarding relevant issues, vendor/product, system information, or changes to standard operating procedures* Assist management with the evaluation of the effectiveness of and recommend alternatives for work methods, procedures, controls, and staffing Ensure Warehouse layout is aligned for maximum efficiency, reporting inefficiencies to management Ensure all transactions within Warehouse management system are performed accurately to uphold inventory accuracy, accurate order fulfillments and receipts, and labor efficiency* Maintain valid equipment certifications and ensure all equipment operators are using machines safely and efficiently while performing routine inspections of equipment; adhere to required maintenance schedule, and contact technician, as needed Perform other duties as assigned *Metrics evaluated on Performance Review COMPETENCIES Teamwork : Foster a team environment supporting diversity, equity, inclusion, and belonging. Connect and engage the team to encourage sharing of ideas and working together to accomplish goals. Begin identifying areas of strength and development for team members and communicate with manager . Critical Thinking : Ability to evaluate and address and communicate problems quickly and efficiently. Develop an analytical approach and be unbiased in the evaluation of facts. Expertise : Maintain a thorough understanding of your area and each role in it to ensure all work is completed accurately and on time. Stay current on trends and advances in your field. Foster employees' abilities to become experts by connecting them with the resources and training needed. Communication : Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management. Use established channels to utilize written and verbal communication skills to convey information effectively. Guest Focus : Establish and uphold a culture of exceptional guest engagement and service,…