Warehouse Manager

Warehouse Manager – Roles & Responsibilities 1. End-to-End Warehouse Operations Manage and oversee the complete day-to-day warehouse operations, including receiving, unloading, put-away, storage, picking, packing, dispatch and returns. Ensure smooth and timely execution of warehouse activities as per business requirements and defined SOPs. Plan daily warehouse activities based on order volumes, manpower availability and dispatch requirements. Ensure optimum utilisation of warehouse space, infrastructure and available resources. 2. Inventory Management & Accuracy Maintain high levels of inventory accuracy through regular physical verification, cycle counts and stock audits. Monitor inward, outward, stock transfers, returns, damages, shortages and excess stock. Investigate and resolve inventory discrepancies and ensure proper system-to-physical reconciliation. Ensure proper SKU identification, bin/location management, FIFO/FEFO where applicable and systematic stock arrangement. Monitor slow-moving, non-moving, damaged and obsolete inventory and report the same to management. 3. Inbound & Outbound Operations Coordinate and monitor all inbound and outbound material movements. Ensure timely unloading, GRN/inward processing, picking, dispatch and documentation. Coordinate with transporters and logistics teams to ensure on-time vehicle placement and dispatch. Monitor loading practices to minimise damages, shortages and dispatch errors. Ensure proper documentation for all warehouse transactions and material movements. 4. Team & Manpower Management Manage, allocate and monitor warehouse manpower based on operational requirements. Assign daily responsibilities and monitor employee productivity and attendance. Train, guide and develop warehouse employees on SOPs, safety practices and operational procedures. Monitor individual and team performance against defined productivity and quality standards. Address employee-related operational issues and maintain discipline within the warehouse. 5. Safety, Security & Compliance Ensure strict compliance with warehouse safety procedures and company policies. Maintain safe working conditions for employees, visitors, drivers and other stakeholders. Ensure proper handling, stacking and storage of materials. Conduct regular checks of warehouse housekeeping, fire safety, equipment and security arrangements. Identify operational risks and take corrective/preventive actions to avoid accidents, damages and losses. 6. ERP / SAP / WMS & Documentation Ensure accurate and timely updating of warehouse transactions in SAP/WMS/ERP systems. Monitor GRN, OBD, stock transfers, SRN/returns, dispatch and other system transactions. Maintain accurate warehouse records, registers and supporting documentation. Prepare and review daily, weekly and monthly operational reports. Ensure system stock and physical stock are consistently reconciled. 7. Transporter & 3PL Coordination Coordinate with transporters,…