Warehouse Operations Supervisor

Company: Vista Fulfillment Group Location: 10223 Prospect Avenue, Santee, CA 92071 Work Arrangement: On-site Schedule: Monday through Friday Employment Type: Full-time, hourly, non-exempt Compensation: $30.00–$45.00 per hour, depending on qualifications and experience Reports To: Warehouse Manager About the Role Vista Fulfillment Group is seeking an experienced, tech-savvy Warehouse Operations Supervisor to oversee approximately 15 warehouse employees and ensure daily work is completed safely, accurately, and on time. You will assign work, monitor progress, manage priorities, coach employees, and remove the obstacles that prevent the team from meeting its targets. This includes ensuring employees have functioning equipment, clear instructions, and the support they need throughout the day. Technology is part of every department in our warehouse. Our teams use digital workflows to confirm orders, receive inventory, pick and pack shipments, manifest pallets, and coordinate freight shipping. You must be comfortable managing people and work through these systems, investigating problems, and using data to make decisions. We operate proprietary order and warehouse management software supported by our development team. When a workflow needs improvement, you will help explain the operational need, recommend practical changes, and work with developers to put those improvements into use. Primary Responsibilities Staff Supervision and Daily Execution Direct the daily work of approximately 15 warehouse employees across receiving, put-away, inventory, replenishment, picking, packing, and shipping. Assign responsibilities, communicate priorities, and ensure employees understand what needs to be completed and by when. Monitor progress against daily targets, shipping deadlines, accuracy standards, and workload priorities. Adjust assignments and staffing as order volume, freight schedules, absences, and backlogs change. Maintain an active floor presence, identify obstacles, and resolve issues before they create larger delays. Train and coach employees, address performance issues, and follow through on accountability. Work alongside the team when needed while maintaining oversight of the operation. Keep the Warehouse Manager informed of results, staffing needs, delays, and issues requiring attention. Digital Workflows and Warehouse Systems Learn and confidently use our warehouse management system (WMS), order management system (OMS), and related operational software. Ensure employees correctly complete required digital steps, including scans, confirmations, inventory movements, packing records, pallet manifests, and shipping updates. Monitor system activity alongside physical warehouse activity to identify incomplete work, missed steps, and discrepancies. Investigate stalled orders, scanning errors, inventory mismatches, and other workflow interruptions. Identify whether an issue stems from employee training, equipment, data,…