Web Project Coordinator

We are looking for a proactive and detail-oriented Web Project Coordinator  for our Mississauga  branch to support the quality, adoption, and continuous improvement of our digital platforms. In this role, you will perform regular and production-release testing of our webshops and mobile apps, identify and document issues, and coordinate bug resolution with HQ teams. You will also build and maintain clear, user-focused documentation in Confluence, including feature guides, process documentation, release information, and troubleshooting content. This documentation will support internal training and help create customer-facing content that encourages digital tool adoption. Additionally, you will coordinate small web projects from discovery through User Acceptance Testing (UAT) and go-live, ensuring that timelines, stakeholders, approvals, and communications are effectively managed. Why Join Us? In this role, you will play an important part in improving the quality, usability, and adoption of our digital platforms. You will work across business, technology, and HQ teams to ensure our webshops and apps deliver a consistent and reliable experience for customers and internal users. You will gain broad exposure to digital operations, quality assurance, documentation, user enablement, and web project delivery while contributing to the continuous improvement of Rexel’s digital ecosystem. Key Responsibilities 1. Webshop and App Testing / Bug Reporting — QA Perform regular functional, regression, usability, and cross-device testing of webshops and mobile apps. Lead or coordinate production-release testing before new features, enhancements, and fixes are released. Execute test scenarios and document results clearly and consistently. Identify, reproduce, document, and raise bugs or issues for HQ product, service management, and development teams. Provide clear steps to reproduce issues, expected results, actual results, screenshots, videos, and relevant supporting information. Prioritize and communicate issues based on their impact on customers, internal users, business operations, and platform performance. Verify fixes and perform regression testing to ensure that issues have been fully resolved. Support UAT planning, coordination, execution, and sign-off. Monitor recurring issues and identify usability, functionality, or process improvement opportunities. Maintain testing documentation, test cases, checklists, and release validation records.   2. Web and App Documentation / Confluence Build, organize, and maintain a clear and user-friendly Confluence knowledge base for webshops and mobile apps. Document features, functionalities, workflows, business rules, user roles, known limitations, and frequently asked questions. Create and maintain internal user guides, training materials, quick-reference guides, and troubleshooting documentation. Translate technical or complex information into clear, practical…