Zigabyte Internship

Internship Program: Information Technology Consulting in the Federal Government Zigabyte Internship To apply for this internship, click on the green Apply for This Job button on the right of this page. Who Can Participate: Applicant must meet the following requirements to participate in this internship: Be referred by an Zigabyte employee Plan to enter the workforce in nine months or less. Have the ability to pass a rigorous background check. Cost to Intern: This is an UNPAID internship that may or may not lead to permanent full-time employment. All course material, presentations, instruction, certification exams, clearance processing, and fingerprinting are FREE. There is no out-of-pocket expense to participate. If the applicant wants to receive course credit, there may be fees assessed by their institution. Students are responsible for deciding if they would like course credit and working with their school to address course credit and its cost. Purpose: The primary purpose of this program is to prepare family and friends for careers in information technology, supporting the Federal Government. The long-term goal is to develop an educational infrastructure that encourages graduation and improves overall outcomes for interns. Overview: Intern will gain the foundational skills, certifications and customer understanding to begin a career in information technology as a Federal contractor. Learning Objectives: Upon completion of this internship, interns will be able to complete the following objectives in each of the defined domains: Customer Support Assess customer business needs and exceed customer expectations Use critical thinking skills to resolve incidents quickly and consistently Leverage active listening skills and effective communication strategies Identify and defuse challenging customer behavior Display an awareness of the core IT processes and best practices used in service and support Cyber Security Identify and prevent the introduction of malicious code Describe the fundamental security best practices for computer, removable media, and mobile device use Describe the best practices for secure online behavior Understand and support Physical Security Define, identify and explain how to report insider threats Understand the basic principles of Information Security Define SCI and SCIF and explain their use in a classified environment Business Use the customs and courtesies expected in military and professional settings Leverage Microsoft productivity applications such as Outlook, Word, SharePoint, Teams, and Excel to communicate Demonstrate an understanding of Zigabyte’s standard processes and assets for Requirements Development and Management, Peer Review, Technical Solution Development, Product Integration, Verification and Validation, and Configuration Management by accurately answering questions regarding each standard Use Remedy ITSM to properly capture, track and…